Privacy Policy for Plot2ist

(Operated by Hanif Developments)

Effective Date: September 25, 2024

1. Introduction

Welcome to Plot2ist! We respect your privacy and are committed to protecting the personal information you share with us. This privacy policy explains how we collect, use, and protect your data when you visit or make a purchase from our website. This policy complies with Malaysia’s Personal Data Protection Act 2010 (PDPA) and international regulations, including the General Data Protection Regulation (GDPR).

If you have any questions or concerns, feel free to contact us at:

Plot2ist (Hanif Developments)
P/35 Block B, Kelana Square, Jalan SS 7/26, SS7, 47301 Petaling Jaya, Selangor
Email: [email protected]

2. What Information We Collect

We collect personal information when you engage with our website, social media, or place an order with us. The information we may collect includes:

  • Personal Identification Information:
    Name, email address, shipping and billing addresses, phone number
  • Order Information:
    Details about products you purchase, payment details (processed through secure payment gateways), and delivery details.
  • Inquiry Information:
    Messages or questions you send us via our website or social media platforms.
  • Technical Information:
    Your device, browser, IP address, and usage data are collected through cookies and analytics tools such as Google Analytics.

3. How We Use Your Information

We collect and use your information to:

  • Process and Fulfill Orders:
    Ensure smooth delivery of your purchases, send you order confirmations, updates, and invoices.
  • Customer Support:
    Respond to your inquiries, comments, and requests on our website or social media platforms.
  • Marketing and Advertising:
    Show you relevant ads on platforms like TikTok, Google, Meta (Facebook/Instagram), and others. We use information such as your browsing habits to tailor these ads, using cookies and other tracking technologies.
  • Analytics and Improvement:
    Use tools like Google Analytics to understand how you use our website and improve our services and user experience.

4. How We Share Your Information

Your personal information will not be sold or shared with third parties, except in the following cases:

  • Service Providers:
    We work with trusted partners to help us run our website and process your orders. These include:
    • Payment Gateways: Securely handle your payment details (e.g., Stripe, PayPal).
    • Shipping Companies: Deliver your purchases to your door.
    • Marketing Platforms: TikTok Ads, Google Ads, Meta Ads help us advertise relevant products to you.
  • Legal Compliance:
    We may disclose your information if required by law, such as complying with legal regulations in Malaysia and other jurisdictions.

5. How We Protect Your Data

We use industry-standard practices to secure your data, including:

  • Encryption:
    All sensitive data (e.g., payment information) is encrypted using secure technologies.
  • Access Control:
    Only authorized personnel can access your personal data, ensuring it’s protected from unauthorized access, modification, or disclosure.
  • Regular Monitoring:
    We continuously monitor our systems to prevent security breaches and vulnerabilities.

6. Your Rights

You have the right to:

  • Access Your Data:
    Request information about the data we hold about you.
  • Correct Your Data:
    Update any incorrect or outdated information.
  • Withdraw Consent:
    You can opt-out of marketing communications or withdraw consent for data processing at any time by contacting us.
  • Delete Your Data:
    Request the deletion of your personal data, unless we are required to retain it for legal or regulatory reasons.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to improve user experience and show you personalized ads. Cookies collect information about your browsing behavior, which we may share with advertising platforms like TikTok Ads, Google Ads, and Meta Ads.

You can manage cookie settings in your browser or opt out of tracking through [insert link to cookie preferences].

Our website may contain links to third-party websites, such as social media platforms or payment gateways. Please be aware that we are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Typically, we will store your data:

  • Order Information: Retained for legal and accounting purposes for up to 7 years.
  • Inquiry Information: Retained for up to 2 years for reference and support.

10. International Data Transfers

As we sell to customers worldwide, your data may be transferred to and processed in countries outside of Malaysia. We take steps to ensure that your data is treated securely in accordance with this privacy policy, regardless of where it is processed.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal obligations, or service offerings. Any changes will be posted on this page, and we will notify you via email or a prominent notice on our website if significant updates are made.

12. Contact Us

If you have any questions or concerns about our privacy practices, or if you would like to exercise your rights, please contact us.

Plot2ist (Hanif Developments)
P/35 Block B, Kelana Square, Jalan SS 7/26, SS7, 47301 Petaling Jaya, Selangor

By using our website, you agree to the collection and use of information as described in this privacy policy.